Call the Experts to Fix Broken Intercom System
According to the law, buildings with a minimum of 8 apartments should include not only a self-locking/ self-closing front door, but also a reliable intercom system. This should ensure tenants to communicate easily with guests from the
outside. In the event of a criminal activity due to a broken buzzer that automatically unlocked the door, the landlord is liable to this issue – and this is based on the tenants' rights by the New York Attorney General.
To facilitate the quick action on the complaint, you may even enlist other tenants to take action, which can pressure the landlord further. However, if nothing happens out of this move, then you can contact 311 for inspection schedule. By doing so, there should be a more prompt response to your concern, as it certainly does not call for any delays.
You may present to your landlord a request for installation or repair and upgrade on the broken intercom system. Generally, the whole thing should cost from $2,000 or to a whopping $50,000, although this depends on the kind of work that needs to be done. If you want to have a video intercom installed for added security, then it should ring the bill to about $500 for an apartment, according to the New York Times.
However, even if you are thinking of going big on your complaints, which may include taking the landlord to court for non-compliance to the law, this can still take a longer waiting period before the issue is resolved. The fact that your landlord has waited for so long to just let this problem go on is an evidence of being lax on the job. So, you may have to make some serious action for now and have the broken intercom systems fixed since it is the most practical thing to do.
So, give us a call for any concerns with your intercom system, and we will have it fixed in no time. With our years of expertise and experience in this field, you can count on us to get the job done as you want it.